First Dental Visit? Burnaby New Patient Dentist Guide
Your Burnaby new patient dentist guide: Forms, what to bring, and accepted insurance—everything you need for a smooth first visit.
What our Patient Think About Us?
At Burnaby Dentist & Orthodontist, our goal is to help every patient regain their confidence, function, and smile with natural-looking dental implants in Burnaby.
Here’s what some of our patients have shared about their experience:
New to Our Burnaby Dental Clinic? Everything You Need for Your First Visit
Our Burnaby dental clinic makes your first visit simple and stress-free with this easy new patient dentist guide. You’ll know exactly which forms to complete, what to bring to your first appointment, and which insurance providers we accept all before you arrive.
Whether you’re new to Burnaby, starting school, or moving your family’s care, our team is here to make you feel comfortable and supported from day one.
- 3999 Kingsway-Burnaby, BC V5H 1Y8
- Book Online Now or Call Us Today at +1 (604) 437-7723
What to Expect at Your First Visit?
Your first appointment at Burnaby Dentist & Orthodontist is all about making you feel comfortable, informed, and prepared. Here’s what typically happens during a new patient visit:
A Warm Welcome
When you arrive, our patient coordinator will greet you, confirm your details, and help with any remaining forms. If you're using insurance, we'll verify your coverage right away to avoid surprises later.
Health History & Conversation
You’ll be guided to a private treatment room where we’ll review your medical and dental history, listen to your concerns, and talk about your goals. We may also take digital X-rays, which are quick, safe, and provide a clear view of your oral health.
Comprehensive Dental Exam
Your dentist will perform a full exam, checking your teeth, gums, and bite while also screening for early signs of cavities or gum disease. We’ll explain everything in plain language, answer your questions, and make sure you feel at ease throughout.
Gentle Cleaning & Preventive Care
If time allows, you may also receive a professional cleaning during your first visit. Our team will remove buildup, polish your teeth, and share easy tips for maintaining oral health between appointments.
Personalized Treatment Plan
Before you leave, your dentist will create a care plan tailored to your needs. You’ll know exactly what to expect, including treatment options, timelines, costs, and insurance coverage. Our coordinator will help you schedule follow-ups at times that work with your school, work, or family schedule.
Most first visits take about an hour, leaving you with a clear picture of your oral health and the confidence that you’re in the right place for your care.
Your First Step: Complete New Patient Forms
At Burnaby Dentist & Orthodontist, we keep your first visit simple by starting with a few easy forms. Completing them in advance helps us prepare for your appointment and makes check-in quick and stress-free.
What You'll Fill Out
When you register as a new patient, you’ll be asked to complete a few essential forms, including:
Medical History Form:
Gives us important details to keep your care safe and personalized.
Consent Form
Ensures you understand and agree to treatments.
Insurance Information Form:
Let us confirm your coverage and handle billing smoothly.
How to Complete Your Forms?
Forms are available to download and print before your visit, or you can complete them in the office when you arrive. Our team is always ready to help if you have questions while filling them out.
Why It Matters?
These forms are the first step to a comfortable experience. They allow us to focus on your care from the moment you walk in, rather than on paperwork.
Tip: Bringing your completed forms to your first appointment means less time at the desk and more time in the chair.
At Burnaby Dentist and Orthodontist Clinic
Begin Your Smile Journey with Dr. Hadianfar
First Visit Checklist: Everything You’ll Need
To make your first appointment at Burnaby Dentist & Orthodontist smooth and stress-free, it helps to bring a few important items with you:
Photo ID
To verify your identity and create your patient record.
Insurance Card or Policy Details
This allows us to confirm coverage and, when possible, bill directly to your insurance provider.
List of Medications or Medical Conditions
This helps us provide safe, personalized care.
Previous Dental Records or X-Rays
Useful for continuity of care, but not required.
Bringing these items ensures your first visit goes quickly and efficiently. And don’t worry if you can’t find everything, we’ll still take great care of you and guide you through each step.
Insurance Accepted at Our Burnaby Clinic
At Burnaby Dentist & Orthodontist, we make paying for your dental care as simple as possible. Our clinic accepts coverage from most major providers, including:
Pacific Blue Cross
Sun Life
Manulife
Green Shield
Canada Life
And More...
Whenever possible, we offer direct billing, so you won’t have to pay up front and wait for reimbursement. Our patient coordinators are happy to confirm your coverage, explain benefits, and answer any insurance-related questions.
Not sure if your plan is accepted? Call us with your insurance details ahead of time, and our team will verify coverage before your visit. Please note that same-day confirmation may not be possible due to processing delays from insurance providers.
CDCP
Important Information for CDCP Patients
Treatment under the Canadian Dental Care Plan is not fully covered. A co-payment will apply.
Trusted Dental Services for Burnaby Patients
Transforming Smiles. Welcoming New Patients With a Free Gift.
At Burnaby Dentist & Orthodontist, your first appointment is just the beginning of a healthier, more confident smile. Once we’ve completed your initial exam and built a personalized care plan, here are some of the services many new patients choose next:
Preventive Care
Regular cleanings, digital X-rays, and checkups to keep your smile healthy year-round.
Restorative Dentistry
Fillings, crowns, bridges, and implants to repair or replace teeth when needed.
Cosmetic Dentistry
Whitening, veneers, and bonding to enhance the appearance of your smile.
Orthodontics
Invisalign® clear aligners and orthodontic options tailored to teens and adults.
Specialized Treatments
Wisdom teeth removal, TMJ therapy (including Botox®), and emergency care—all available on-site.
Every treatment is designed to fit your goals, schedule, and comfort level. Whether you’re looking for regular cleanings or more advanced procedures, our team is here to support you every step of the way.
Why New Patients Love Burnaby Dentist & Orthodontist ?
Becoming a new patient at our clinic means more than just a first visit; it’s the start of a comfortable, supportive experience. Here’s what makes us a trusted choice for students, families, and newcomers in Burnaby:
Flexible Scheduling That Works for You
We know it can be hard to fit dental care into your day. That's why Burnaby Dentist & Orthodontist offers flexible hours, including early weekday and Saturday appointments, so you don't have to miss school, work, or family time.
Clinic Hours
Monday to Friday: 9 Am – 5 PM
Wednesdays: Open late until 6 PM
Saturdays: 9 AM – 4 PM
Closed on Sundays
We also reserve time for same-day appointments when possible—especially if you’re dealing with pain, damage, or other urgent concerns.
Stress-Free Process
From easy-to-complete forms to direct insurance billing, every step is designed to save you time and reduce stress.
Family & Student-Friendly Environment
Our clinic is welcoming to all, from university students booking between exams to families managing multiple appointments at once.
Affordable Options
We provide clear cost estimates, accept major insurance providers, and offer financing options to make dental care accessible for everyone.
Trusted Care
At Burnaby Dentist & Orthodontist, we believe your first visit should be the start of a positive, long-term relationship with your dental team.
Comprehensive Dental & Orthodontic Care in Burnaby
At Burnaby Dentist and Orthodontist, we’re dedicated to helping you achieve a healthy, confident smile in a comfortable and welcoming environment. Our experienced team provides a full range of services — from routine checkups and cleanings to braces, Invisalign, cosmetic treatments, and restorative care. We combine advanced technology with personalized attention to ensure every visit leaves you smiling brighter.
Convenient Location and Easy Access in Burnaby
Burnaby Dentist & Orthodontist is located at 3999 Kingsway, making it easy to reach from many neighborhoods across Burnaby.
Street Parking on Inman Street: Patients can find metered street parking on Inman Street, just steps from the clinic. This option is convenient for both short visits and longer appointments.
Transit-Friendly Location: The clinic is easily accessible via Patterson SkyTrain Station on the Expo Line. From the station, it’s a short walk (under 10 minutes) to our office—ideal for students, commuters, and families who rely on public transit.
Accessible Entrance and Ground-Level Location: Our office is located on the ground floor, making it accessible to patients with mobility needs. While there is no elevator on-site, the entrance is at street level and free of stairs.
At Burnaby Dentist & Orthodontist, we’ve taken every step to ensure your visit—whether by car, SkyTrain, or on foot—is smooth and stress-free.
Book Your First Burnaby Dental Appointment Today!
Starting as a new patient at Burnaby Dentist & Orthodontist is simple, welcoming, and stress-free. From easy forms and clear insurance guidance to a caring team that’s here to support you, your first visit sets the stage for a healthier smile and long-term confidence in your care.
Don’t wait to take the first step toward better oral health. Book your appointment in less than a minute online or connect with us directly by phone.
FAQs
Can I fill out my new patient forms before my appointment?
Yes. You can download and complete your forms in advance to save time, or fill them out when you arrive at the clinic.
What should I bring to my first dental visit?
Bring a photo ID, your insurance card or policy details, and a list of any medications or health conditions. If available, previous dental records or x-rays are also helpful, but not required.
Do you accept my insurance plan?
Our clinic accepts most major providers, including Pacific Blue Cross, Sun Life, Manulife, Green Shield, and Canada Life. If you’re unsure, bring your card and we’ll confirm coverage for you.
How long does a first dental appointment usually take?
Most first visits last about an hour. This allows time for your check-in, health history review, x-rays, exam, and, if needed, a cleaning.
Can children and families come as new patients, too?
Absolutely. We welcome families and provide a supportive environment for patients of all ages.
What if I feel nervous about my first visit?
You’re not alone; many patients feel that way. Our team takes extra time to explain each step, answer your questions, and make your experience as comfortable as possible.
Contact Us Today!
Contact Burnaby Dentist and Orthodontist
- Straighten crooked and misaligned teeth
- Conceal chips, cracks, and discoloured teeth
- Whiten and brighten your smile
- Take years off the look of your teeth
- Boost your self-esteem!
Monday
9 AM – 5 PM
Tuesday
8 AM – 5 PM
Wednesday
9 AM – 6 PM
Thursday
9 AM – 5 PM
Friday
9 AM – 5 PM
Saturday
9 AM – 4 PM
